Can suspended Fios TV be re-activated when non-Verizon router is in use?

[#1]

Does use of a non-Verizon router prevent re-activation of Fios TV following a period of suspension?

[#2]

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@Jim521 wrote:

Does use of a non-Verizon router prevent re-activation of Fios TV following a period of suspension?

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You need a Verizon router in order to activate the Fios boxes. Once activated, you can switch to the other router.

[#3]

Thank you for your prompt reply.

If I understand correctly, re-activation following a temporary suspension of Fios TV cannot be done without a Verizon router even if the service was originally activated via a Verizon router.

[#4 · Accepted solution]

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@Jim521 wrote:

Thank you for your prompt reply.

If I understand correctly, re-activation following a temporary suspension of Fios TV cannot be done without a Verizon router even if the service was originally activated via a Verizon router.

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If the boxes were de-activated, they need a Fios router to be re-activated. Give it a shot and see what happens, but if the boxes won't activate, you need a Verizon router to do it.