Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

can't control receiver with new remote

Reply
vgpats
Contributor
Contributor
Posts: 2
Registered: ‎12-10-2010

can't control receiver with new remote

Message 1 of 4
(1,880 Views)

Thanks in advance for the assistance.  Two of my remotes died so I ordered new ones.  I used to have the Phillips remotes with the 4 buttons across the top to control the STB, TV, AUX and DVD.  They sent me the new ones that only have input buttons for TV and STB.  How do I program these new remotes to control the receiver and the DVD like my old ones.  Did they send me the wrong remotes?  Thanks.

3 REPLIES 3
spacedebris
Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: can't control receiver with new remote

Message 2 of 4
(1,865 Views)

 


@vgpats wrote:

Thanks in advance for the assistance.  Two of my remotes died so I ordered new ones.  I used to have the Phillips remotes with the 4 buttons across the top to control the STB, TV, AUX and DVD.  They sent me the new ones that only have input buttons for TV and STB.  How do I program these new remotes to control the receiver and the DVD like my old ones.  Did they send me the wrong remotes?  Thanks.


 

Well as for the DVD, you dont. The new remotes that Verizon are providing only have the ability to be programmed to a TV. They no longer have the DVD or AUX functions. (although you can purchase the older version if you want, they just will not provide it free)

 

As for the instructions to program it to your tv. It should have come with a little booklet with instructions and the codes for the TV's.




====================================================================================

Error exists between keyboard and chair.
vgpats
Contributor
Contributor
Posts: 2
Registered: ‎12-10-2010

Re: can't control receiver with new remote

Message 3 of 4
(1,854 Views)

Spacedebris, thanks for the solution.

 

Nothing like taking a step back in functionality or making your customer pay extra for something they've offered for free in the past.  You would think in a time where more people are using more technology they would progress vs. regress but what do I know.   Shame on you verizon.

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: can't control receiver with new remote

Message 4 of 4
(1,823 Views)

fortunately it's a cheap control.   6 bux or so.

 

 

https://teleproducts.verizon.com/fios/

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title