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Cant buy payperview

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dylanm
Contributor
Contributor
Posts: 2
Registered: ‎01-01-2011

Cant buy payperview

Message 1 of 6
(2,434 Views)

I am trying to buy UFC 125 right now and it said i'm not authorized to buy payperview. I can't call customer service because they are not open. How can I buy this? All my bills are up to date.

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Gold Contributor VII
Gold Contributor VII
Posts: 2,323
Registered: ‎08-05-2008

Re: Cant buy payperview

Message 2 of 6
(2,423 Views)

Any possibility that there is a purchase / parental control PIN set that is preventing you from purchasing?  Even though I am the only one in my home I still have a purchase PIN set so I can't accidentally order something.  Otherwise, no idea.

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dylanm
Contributor
Contributor
Posts: 2
Registered: ‎01-01-2011

Re: Cant buy payperview

Message 3 of 6
(2,416 Views)

Theres no place to put a pin in it just says its not authorized.

prisaz
Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: Cant buy payperview

Message 4 of 6
(2,378 Views)

 


@dylanm wrote:

Theres no place to put a pin in it just says its not authorized.


 

The few times I have heard of this is when the FiOS service is on a business account. If you have business class FiOS Internet, PPV is restricted, but otherwise should work.

 

Possibly if there was ever an issue with your biling or payment, this could possibly be restricting it also. Like if your bill is passed due. Although I have never heard of this, and I imagine it is not the case.

dhlunar
Nickel Contributor
Nickel Contributor
Posts: 45
Registered: ‎09-27-2008

Re: Cant buy payperview

Message 5 of 6
(2,342 Views)

How much did you spend in PPV this month?  I heard there is a limit of  like $150 in a month.

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Cant buy payperview

Message 6 of 6
(2,335 Views)

was the chat support able to resolve your issue?

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