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I am having a problem with my FIOS. My DVR periodically freezes up when changing channels. Sometimes when I change channels it takes up to 30 seconds for it to change. I have gone through all the fixes on VZ In Home Agent. Rebooted several times and nothing seems to help. I am also having a problem with the remote. WhenI push a button to make any changes in programming it sometimes does not work - no lights on the remote. I have changed batteries several times and it still doesn''t work. Another thing I have checked - sometimes it does have lights coming on and I still have the same problem of the channel change freezing up. Help.
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I know some people have had success getting the box to respond faster when a particular setting is turned off.
try it, menu - settings - video settings - SD override. = OFF
make sure that the check mark shows next to off, and then try it again .
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If you continue to have the problem a call into support may be in order. They can reload the IMG software to see if that fixes the issue. One thing I love about FIOS is the speed out of the STB'.s
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I'm not sure if you have an Android phone, but there is a remote control app that is REALLY fast with the STB (I guess because it's over WIFI rather than IR... Just a thought...
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@wease wrote:I am having a problem with my FIOS. My DVR periodically freezes up when changing channels. Sometimes when I change channels it takes up to 30 seconds for it to change. I have gone through all the fixes on VZ In Home Agent. Rebooted several times and nothing seems to help. I am also having a problem with the remote. WhenI push a button to make any changes in programming it sometimes does not work - no lights on the remote. I have changed batteries several times and it still doesn''t work. Another thing I have checked - sometimes it does have lights coming on and I still have the same problem of the channel change freezing up. Help.
Sounds to me like a defective remote. If you get lit buttons on the remote sometimes and not others......