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Choppy VOD Still.

Posts: 3
Registered: ‎09-11-2014

Choppy VOD Still.

Message 1 of 2

I have enjoyed my fios for years but when I watch VOD movies I get starts and stops which are disruptive. I have taken a stepwise approach to solve the problem.

I run the standard actiontec router, quantaum dvr ,  25/25 speed

1) Had router replaced.-- no change

2) Upgraded ont from b- pon  to g- pon-- much improved but still glitchy VOD

3) Had all internal coax  lines and connectors checked - all within spec. Moved DVR boxes coax  cables to 1st  new splitter.-- still glitchy VOD


Last tech suggested that I should run an ethernet cable from ONT to Router.  

Would this likely make a difference to VOD?


Would it function automatically or would verizon have to switch it on. (I have already run a cat 6 just in case, it is standing by)


Would upgrading my internet speed make a VOD dfifference? I really don't want o pay more. Would this increase VOD performance ?


Would upgrading to a quantum router make a difference. It is my understanding that this new box offers more wifi frequencies, but does not improve ethernet speed?


Any thoughts would be appreciated.  Thanks





Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,010
Registered: ‎11-04-2008

Re: Choppy VOD Still.

Message 2 of 2

How were cables checked?

What model STB do you have?

Running ethernet would only help if you had a cable issue between ont and router.

Yes, Verizon would need to be involved to reprovision Internet from coax to ethernet

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