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CID display on TV

Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎11-01-2011

Re: CID display on TV

Message 11 of 13

You have my sympathy!


For the sake of maybe seeing it work at least one time, the following steps (basically 4 steps) seem the most reliable way to get your caller ID displaying on your TV screen:

  1. MainMenu/Settings/CallerID/AlertDisplay/Disable <-(Step 1).  Roll back out to ...
  2. MainMenu/CustomerSupport/In-HomeAgent//Set-TopBoxAutoCorrection <-(Step 2). (select the proper DVR room/location with the OK button, then 'Right' to run the modified reboot process)
  3. Wait for the power-on "hit Menu" to come back which takes much longer than a regular reboot.  Hit the Menu button to start the STB, plus give it at least a minute or two after the picture comes back in order for initial processes to settle down.
  4. MainMenu/Settings/CallerID/AlertDisplay/Enable <-(Step 3).  Roll back out to ...
  5. MainMenu/CustomerSupport/In-HomeAgent//Reboot <-(Step 4) 

Now turn the STB back on, wait for the TV picture to come back , and wait at least 3 minutes for initial processes to settle.  THEN, try ringing with your cell your FIOS or whatever Verizon digital phone to see if it displays on the screen.  I find this process works about 50% of the time.  It has been as low as 1 in 7 tries in the past.


IF IT WORKS, your caller ID on screen will work for maybe 2 weeks if your lucky.  Sometimes it lasts for only 5 minutes.  And most of all, it will likely stop working without any user knowable event (power surge) happening.  On average for me, it lasts for maybe 2 to 4 or 5 days.   One can see why many users are frustrated with the experience of continual 2-step rebooting in order to re-enable CID ON SCREEN.  Fortunately, in one room, I have an older voice-announce CID unit attached to my phone, which always works!


Good luck! - swedepie

Posts: 1
Registered: ‎07-26-2018

Re: CID display on TV

Message 12 of 13

You are a GENIUS!!!!!!!!!!!   Thank you!

Moderator Moderator
Posts: 11,859
Registered: ‎03-18-2013

Re: CID display on TV

Message 13 of 13

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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