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You have my sympathy!
For the sake of maybe seeing it work at least one time, the following steps (basically 4 steps) seem the most reliable way to get your caller ID displaying on your TV screen:
- MainMenu/Settings/CallerID/AlertDisplay/Disable <-(Step 1). Roll back out to ...
- MainMenu/CustomerSupport/In-HomeAgent//Set-TopBoxAutoCorrection <-(Step 2). (select the proper DVR room/location with the OK button, then 'Right' to run the modified reboot process)
- Wait for the power-on "hit Menu" to come back which takes much longer than a regular reboot. Hit the Menu button to start the STB, plus give it at least a minute or two after the picture comes back in order for initial processes to settle down.
- MainMenu/Settings/CallerID/AlertDisplay/Enable <-(Step 3). Roll back out to ...
- MainMenu/CustomerSupport/In-HomeAgent//Reboot <-(Step 4).
Now turn the STB back on, wait for the TV picture to come back , and wait at least 3 minutes for initial processes to settle. THEN, try ringing with your cell your FIOS or whatever Verizon digital phone to see if it displays on the screen. I find this process works about 50% of the time. It has been as low as 1 in 7 tries in the past.
IF IT WORKS, your caller ID on screen will work for maybe 2 weeks if your lucky. Sometimes it lasts for only 5 minutes. And most of all, it will likely stop working without any user knowable event (power surge) happening. On average for me, it lasts for maybe 2 to 4 or 5 days. One can see why many users are frustrated with the experience of continual 2-step rebooting in order to re-enable CID ON SCREEN. Fortunately, in one room, I have an older voice-announce CID unit attached to my phone, which always works!
Good luck! - swedepie
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You are a GENIUS!!!!!!!!!!! Thank you!
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