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I just added FIOS TV to my package. I had the FIOS phone and internet package. I chose the cheapest STB the Magnavox DCT700 to keep initial cost down. Everything is working fine. But when I asked the FIOS technician what will happen if I choose to go to the Digital HD STB he said that a technician would have to come back out. I currently have a network cable going from the FIOS Interface Box to my router (not the coax cable). The COAX just goesfrom the FIOS interface box to my TV. He said that a splitter needs to be placed on the COAX with one end going to the TV and the other to the fios router. I can move the FIOS router next to the TV and I have a network jack next to the TV that I can use to connect my PC to the FIOS router. But he said a technician needs to do something on the FIOS Interface box too. I guess I'm worried they'll try to charge me for a technician call to do this.
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Finally had Veirzon send a tech out. Did some troubleshooting and called phone support to resolve issue. Changed ports from network jack to coax. Needed to release port assignments and worked.
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@stlouieblues wrote:I just added FIOS TV to my package. I had the FIOS phone and internet package. I chose the cheapest STB the Magnavox DCT700 to keep initial cost down. Everything is working fine. But when I asked the FIOS technician what will happen if I choose to go to the Digital HD STB he said that a technician would have to come back out. I currently have a network cable going from the FIOS Interface Box to my router (not the coax cable). The COAX just goesfrom the FIOS interface box to my TV. He said that a splitter needs to be placed on the COAX with one end going to the TV and the other to the fios router. I can move the FIOS router next to the TV and I have a network jack next to the TV that I can use to connect my PC to the FIOS router. But he said a technician needs to do something on the FIOS Interface box too. I guess I'm worried they'll try to charge me for a technician call to do this.
He is mistaken. IF you wanted to add a STB, it will be shipped for self install. Personally I think trying to use a DCT700 is not worthwhile if you have a HD TV and even limited for those with just SD tvs.
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Finally had Veirzon send a tech out. Did some troubleshooting and called phone support to resolve issue. Changed ports from network jack to coax. Needed to release port assignments and worked.