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Correct FIOS TV wiring

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stlouieblues
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎05-22-2012

Correct FIOS TV wiring

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I just added FIOS TV to my package.  I had the FIOS phone and internet package.  I chose the cheapest STB the Magnavox DCT700 to keep initial cost down.  Everything is working fine.  But when I asked the FIOS technician what will happen if I choose to go to the Digital HD STB he said that a technician would have to come back out. I currently have a network cable going from the FIOS Interface Box to my router (not the coax cable).  The COAX just goesfrom the FIOS interface box to my TV.  He said that a splitter needs to be placed on the COAX with one end going to the TV and the other to the fios router.  I can move the FIOS router next to the TV and I have a network jack next to the TV that I can use to connect my PC to the FIOS router.  But he said a technician needs to do something on the FIOS Interface box too.  I guess I'm worried they'll try to charge me for a technician call to do this. 

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stlouieblues
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎05-22-2012

Re: Correct FIOS TV wiring

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Finally had Veirzon send a tech out.  Did some troubleshooting and called phone support to resolve issue.  Changed ports from network jack to coax.  Needed to release port assignments and worked.

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tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Correct FIOS TV wiring

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@stlouieblues wrote:

I just added FIOS TV to my package.  I had the FIOS phone and internet package.  I chose the cheapest STB the Magnavox DCT700 to keep initial cost down.  Everything is working fine.  But when I asked the FIOS technician what will happen if I choose to go to the Digital HD STB he said that a technician would have to come back out. I currently have a network cable going from the FIOS Interface Box to my router (not the coax cable).  The COAX just goesfrom the FIOS interface box to my TV.  He said that a splitter needs to be placed on the COAX with one end going to the TV and the other to the fios router.  I can move the FIOS router next to the TV and I have a network jack next to the TV that I can use to connect my PC to the FIOS router.  But he said a technician needs to do something on the FIOS Interface box too.  I guess I'm worried they'll try to charge me for a technician call to do this. 


He is mistaken.  IF you wanted to add a STB, it will be shipped for self install.  Personally I think trying to use a DCT700 is not worthwhile if you have a HD TV and even limited for those with just SD tvs.

stlouieblues
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎05-22-2012

Re: Correct FIOS TV wiring

Message 3 of 3
(963 Views)

Finally had Veirzon send a tech out.  Did some troubleshooting and called phone support to resolve issue.  Changed ports from network jack to coax.  Needed to release port assignments and worked.

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