Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu

Currently Unavailable Channels 590 NBCSN & 587 NHLNet

Posts: 1
Registered: ‎12-09-2013

Currently Unavailable Channels 590 NBCSN & 587 NHLNet

Message 1 of 1



About 5 days ago I noticed the NBCSN (590) was displaying "Channel Currently Unavailable" on all 3 of my STBs. I have reset them as per the on screen instructions multiple times, to no avail. Clearly verizon states that there are no outages in the area.


I placed a call to the Verizon support and we reset the STBs, disconnected and reconnected all connections on my splitter, and he reset the ONT in my house. None of these have made any difference to this problem and he suggested the next step is for a tech to come to the house.


Can anyone suggest anything more for me to try? I dont quite understand why just 2 channels should be unavailable on all of my STBs. I understand that the fact that all 3 STBs have this problem points to a single point of contact. But can anyone suggest where else the problem may lie?



How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title