Delay in Changing Channels

[ProbAfterProb]

When I turn on my TV I have to wait several minutes to change the channel.  The TV and STB are unresponsive at first but after several minutes it responds to the prior commands and can then be changed.  At other times the remote is extremely sensitive to the point where the numbers are doubles and I have to jab at the numbers to avoid double numbers.

IS THIS NORMAL FOR FIOS?  I am a recent customer and so far I'm not impressed with Verizon or FIOS.

[PJL]

What type of TV do you have, and where is the STB relative to the TV?  Many TVs emit interference when they are turned on that causes this type of behavior.  I have this problem with a Sharp LCD TV that clear up after a few seconds to a minute, depending on the temperature of the room.  See the prior post on this topic:  http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/Has-anyone-had-problems-with-non-responsiv....

[ProbAfterProb]

That makes sense.  I have a SONY Bravia LCD and the STB is approx 18" below the screen.  Did you get an RF extender or do you just tolerate the condition?

[Hubrisnxs]

there is another possibility to, so try this and let us know.

go to start > settings > video settings > SD OVERRIDE.

if it's on, then turn it off. 

if it's off then put it on 480i.

try it and see if that works better.

[ProbAfterProb]

It was already set to 480i...so no change there!

[ProbAfterProb]

If I install an RF extender, how far away from the TV do I have to locate the receiver?

[lasagna]

The question about the extender seems off-topic.   But what are you looking to do ... install an extender near the TV to control an STB some distance or out of line of sight away?  Or, relay the codes to the local STB from another location?

In the first case, there is not real distance requirement -- although some LED models of TV have been known to "blind" remotes from controlling the STB.   In this case simply getting the transmitter in a location where it's shield from the bulk of the backlight (light below the TV somewhere) usually works.

In the latter case, get an extender that has a remote "bead" LED.   These usually have an adhesive on them and you can simply stick the LED bead onto the STB faceplate over or next to where the remote sensor is location.

[GaryDoug]

I don't understand why everyone wants to take the hard and most expensive way to fix this type of issue. I fixed the problem for my cousin with a $1.99 roll of Scotch Matte finish Magic tape that i purchased at a drug store on the way to his house, and had most of it left over for Christmas wrapping. I cut small pieces about 3/4 inch by 2 inches and placed them over the IR receiver on the DVR box (left side of the display window). It took 12 pieces to eliminate the spurious reflections cause by the shiney face of his plasma TV set and some glass objects in the room. The 12 layers were still not too much to block the Verizon remote's signal. Of course this would only work if the refections are lower in intensity than the remote. 20 cents worth of tape is not too much to risk.

[PJL]

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@ProbAfterProb wrote:

If I install an RF extender, how far away from the TV do I have to locate the receiver?

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Moving the STB and using an RF extender MAY solve the problem.  You can read about what might be happening by searching BING for "LCD IR interference."

[ProbAfterProb]

In reading about this problem in other forums, people are reporting success by installing either 1 or more sheets of paper over the IR sensor on the STB which doesn't look so great or alternatively cutting a piece of film from inside a floppy disk to cover the sensor.

I'm going to give it a try.