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Do you have a cat?

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JRose
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎03-11-2013

Do you have a cat?

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(1,783 Views)

My TV suddenly just stopped.  Light on box went very dim and then out.  I phoned Verizon support and proceeded with alot of fancy maneuvers but none helped.  A technician was dispatched to the house and came the following afternoon.  He noticed my cat and asked if she likes to sleep on the TV box.  "Yes" I replied and he said that is the problem.  She likes it because it is slightly warm and is secluded  but her hair gets down into the box and messes things up.  he went to the truck, got a new box, connected it and stood it up.  It is vertical not horizontal and cozy, cat's mad but I told her to find a new spot.

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avemaria92
Bronze Contributor II
Bronze Contributor II
Posts: 93
Registered: ‎01-02-2009

Re: Do you have a cat?

Message 2 of 7
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not so much the hair also but the cat prevents the ventilation overheating the box..  

JRose
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎03-11-2013

Re: Do you have a cat?

Message 3 of 7
(1,719 Views)

Ah, yes.  That makes sense.  A co-worker with a cat told me she put a place mat on the box to prevent the cat's hair from getting into the box.  But I will let her know about the ventilation issue.  Thanks.

avemaria92
Bronze Contributor II
Bronze Contributor II
Posts: 93
Registered: ‎01-02-2009

Re: Do you have a cat?

Message 4 of 7
(1,680 Views)

it's basically like a small computer, especially if it's a DVR box with a hard drive in it..  so yeah, definitely allow for proper ventilation.

ClueBox
Contributor
Contributor
Posts: 1
Registered: ‎03-13-2013

Re: Do you have a cat?

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I've had a set top box / favored cat perch fail previously due to overheating too. In my case it wasn't so much the hair as it was the kitty litter that deposited over the years.
JRose
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎03-11-2013

Re: Do you have a cat?

Message 6 of 7
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thank you AveMaria

JRose
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎03-11-2013

Re: Do you have a cat?

Message 7 of 7
(1,561 Views)

Thank you ClueBox

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