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Dvr glitch

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Capeavengr
Contributor
Contributor
Posts: 1
Registered: ‎09-19-2011

Dvr glitch

Message 1 of 3
(985 Views)
There seems to be a glitch in the dvr since the new changes were made. I have rebooted the remote,
Changed batteries, run through the menu several times with no help.
When pressing fast forward or the 30 sec button the program jumps to the end of the recording and ends. The show is fully recorded and this is the second show this is happening on. Suggestions???
2 REPLIES 2
Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Dvr glitch

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(945 Views)

Rebooting the box itself should fix that. You reboot the box by unplugging the power cord to the set top box. Wait 30 seconds then plug back in. If you are still having this problem after doing that, please send me a private message.

Anthony_VZ

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halftheproblem
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎10-15-2011

Re: Dvr glitch

Message 3 of 3
(881 Views)

I'm having the same problem and reboot has not solved the issue. This isn't the first time the issue has come about. We went through a period of it happening previously and it stopped for a bit. Now it is happening again, but with more frequency.

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