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DVR recorded program will not play

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dwfj
Contributor
Contributor
Posts: 2
Registered: ‎07-10-2010

DVR recorded program will not play

Message 1 of 4
(11,913 Views)

I have been recording a series from network TV listing and watched 4 episodes so far.  Went to watch latest episode and it won't play, even though the menu shows that it recorded.  When I hit 'play', the recorder exits all the way out to the program in progress with no error, or other messages.  any ideas?

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ekem015
Bronze Contributor II
Bronze Contributor II
Posts: 371
Registered: ‎12-15-2009

Re: DVR recorded program will not play

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(11,883 Views)

It's a well-known error with the current version of the STB software. There are some longer threads on it in this forum, but basically your recording is lost/corrupt and you should just delete it. It happens to me every once in a while, ever since the latest software version came out in December.

Suzanne7777
Bronze Contributor II
Bronze Contributor II
Posts: 106
Registered: ‎02-15-2009

Re: DVR recorded program will not play

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(11,847 Views)
Fredburgguy
Contributor
Contributor
Posts: 4
Registered: ‎12-15-2010

Re: DVR recorded program will not play

Message 4 of 4
(10,901 Views)

I have this same problem periodically and it is really annoying.  It has occurred at least twice in the last two weeks.  Verizon tech support HELP!

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