DVR recorded program will not play

[#1]

I have been recording a series from network TV listing and watched 4 episodes so far.  Went to watch latest episode and it won't play, even though the menu shows that it recorded.  When I hit 'play', the recorder exits all the way out to the program in progress with no error, or other messages.  any ideas?

[#2]

It's a well-known error with the current version of the STB software. There are some longer threads on it in this forum, but basically your recording is lost/corrupt and you should just delete it. It happens to me every once in a while, ever since the latest software version came out in December.

[#3]

Here you go--join the club.

http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/Some-recorded-shows-won-t-play-back-on-641...

Verizon is oblivious.

[#4]

I have this same problem periodically and it is really annoying.  It has occurred at least twice in the last two weeks.  Verizon tech support HELP!