So i have had FIOS since June 2011.. Since day 1 have had issues with our DVR boxes. I have 2 Cisco DVR boxes in the house.. Multi-Room DVR service.... Atleast 100 times we have been forced to go from the bedroom to the living room due to the DVR just not working correctly.. Im not even talking about how incredibly SLOW the response time is on these boxes, just the simple act of pressing fast forward or anything will screw the whole process up and we are forced to go into the living room to finish watching the show.... I have called fios 3 times, had refresh signals, hard resets, internal auto-fix **bleep** and nothing works..
SO, i called FIOS monday and asked them to ship me TWO new MOTOROLA boxes as I have seen people with these that have very fast response time and work awesome...So the guy on the phone says he is having them shipped to me, and putting in the "notes" to MAKE SURE TO SEND MOTOROLA BOXES....and guess what, im looking at 2 Cisco boxes......Good Job FIOS....
So they tell me to go to my "local" fios retail store and pick them up myself..local being 20miles away and I work everyday ...ya thats not very conveient...
so my question is **bleep** is wrong with FIOS? how is it you expect people to pay these rediculious prices for TV and yet your eqiupitment is pure garbage..... good luck. Comcast here I come.
