After two days with Verizon/s Live Chat and Telephone Chats, I have finally been able to see my external dvr drive. I see percentages of used and free local ad external data. BUT I am still losing my recordings due to "not enough space". I spoke with about 5 or 6 verizon reps... One of them "George" told me to "eject" the drive, but another rep and her boss said I should not eject it... that it is an "extended" drive and when the local drive is full, then the external drive will take over... Not happening. When I go to Settings, External Storage, I see two options... one to format, and one to eject. Will someone at Verizon PLEASE let e know what I should do in order to get this drive working? This is the eSATA drive that Verizon recommended for my dvr. Thank you... I hope.
Not correct - when you hook up the external drive it becomes the operating drive. You can still play recordings from the internal but your dvr os and all recordings will now be on the external.
You may need to try a different esata cable. It took me 3 cables before my drive would work reliably. The external drive programming is pretty poor and very picky.
@johnanpatsan wrote:After two days with Verizon/s Live Chat and Telephone Chats, I have finally been able to see my external dvr drive. I see percentages of used and free local ad external data. BUT I am still losing my recordings due to "not enough space". I spoke with about 5 or 6 verizon reps... One of them "George" told me to "eject" the drive, but another rep and her boss said I should not eject it... that it is an "extended" drive and when the local drive is full, then the external drive will take over... Not happening. When I go to Settings, External Storage, I see two options... one to format, and one to eject. Will someone at Verizon PLEASE let e know what I should do in order to get this drive working? This is the eSATA drive that Verizon recommended for my dvr. Thank you... I hope.
Hello,
Try the following links to help with your eSATA drive questions:
http://www22.verizon.com/Support/Residential/tv/fiostv/other+hardware/esata/129841.htm
http://www.dslreports.com/forum/r26715921-DVR-Unsupported-eSATA-Summarized
http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/DIY-DVR-Expander-Woes/m-p/490375
What do I need to do after I connect my eSATA device to my Verizon FiOS TV DVR?
Your DVR automatically recognizes your eSATA device (make sure the DVR and eSATA are powered "on"). You are prompted to press OK on your FiOS TV remote control to activate the eSATA device.
Once your eSATA device has been activated, you are prompted to press OK to reboot your Set-Top Box.
How do I record shows to my eSATA device?
Once connected, all recordings automatically record on your eSATA device until it is full or disconnected from the DVR. Once your eSATA device has reached recording capacity, additional programs then record to the hard drive of your DVR.
What happens if I disconnect my eSATA device from my DVR and plug it into my computer or another DVR?
When you remove your eSATA device from a connected DVR and attempt to plug it into a computer or another DVR, the drive is not recognized and will likely prompt you to reformat the drive, whereby all recorded content will be lost.
You can disconnect the eSATA device from the DVR and reconnect to the same DVR without reformatting or losing data. The DVR encrypts data onto the eSATA drive and that data can only be viewed from the original DVR device.
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