Because I don't see the value in displaying a channel number on my FiOS TV box 24 hours a day, I set it to display the time.
However, every time you (Verizon!) update my box, which has become frequent lately, you ignore my settings and reset it back to the channel number. This means I have to go back through your incredibly slow menu to reset it back to the time display for all three boxes. And frankly, why wouldn't the time display be the default to begin with?
I don't think it's a huge imposition to ask you to keep whatever settings I have set on the box when you reset it. And I will say that we've come a long way since the days when you used to turn off the box after an update. For those of us with DVRs that was a major PITA.
Start a new topic or ask questions in the open forum.
