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FIOS DVR box remote doesn't work with box after changing locations in house.

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destuff
Contributor
Contributor
Posts: 3
Registered: ‎12-27-2010

FIOS DVR box remote doesn't work with box after changing locations in house.

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Frank_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 47
Registered: ‎12-30-2010

Re: FIOS DVR box remote doesn't work with box after changing locations in house.

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(1,727 Views)

Hi, Sorry the remote is not working.  You can use "In Home Agent" and order a new remote if there is an issue with this remote.  If you do not have "In Home Agent" you can go to: http://www22.verizon.com/residentialhelp/inhomeagent and download this great Verizon program.  Once it is downloaded and installed on your PC.  Click on the video tab then the remote tab and then click on I need a new remote and it will order one for you. 

Thanks,

Frank_VZ

Frank
CET/Social Media


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