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FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

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Midnight08
Contributor
Contributor
Posts: 1
Registered: ‎06-14-2016

Re: FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

Message 31 of 55
(3,632 Views)

Same issue here, i use it as my primary remote so this is quite frustrating. Hope for a swift resolution

 

radiocynic1
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎10-01-2012

Re: FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

Message 32 of 55
(3,629 Views)

It seems unbelievable that Verizon is letting this go on for even these several days.  Am I looking in the wrong place/thread?  Neither of my Android devices can log in, despite correct userame and password, during the past several days, despite having worked fine for the past year-plus.  Where's the remedy?

chas1123
Contributor
Contributor
Posts: 3
Registered: ‎12-19-2012

Re: FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

Message 33 of 55
(3,628 Views)

For what it's worth, I am receiving same error as all the others. In addition, the My Verizon Mobile app stopped working for me as well at about the same time.

Cmrt
Contributor
Contributor
Posts: 2
Registered: ‎06-14-2016

Re: FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

Message 34 of 55
(3,616 Views)

I've had the same problem for days now. Have tried everything you all have tried. 3 different android devices. No go.

 

 

FlyerQ
Nickel Contributor
Nickel Contributor
Posts: 30
Registered: ‎09-18-2012

Re: FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

Message 35 of 55
(3,595 Views)

Add me to the list.  Same error, same tail chasing - (clear app cache, reinstall app, etc.).

 

Appears to be no customer based solution - verizon fix this please!

jbyrns
Contributor
Contributor
Posts: 2
Registered: ‎06-14-2016

Re: FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

Message 36 of 55
(3,557 Views)

I have a solution.  Last night I created a sub account, set that sub account to have Fios TV access, and it worked.  My Kindle Fire now works again using that sub account.

 

Lesliecs
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎06-13-2016

Re: FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

Message 37 of 55
(3,540 Views)

@jbyrns wrote:

I have a solution.  Last night I created a sub account, set that sub account to have Fios TV access, and it worked.  My Kindle Fire now works again using that sub account.

 


I am definitely going to try that tonight since Verizon appears to be doing nothing to resolve this.  Thanks !

section08
Contributor
Contributor
Posts: 4
Registered: ‎08-13-2009

Re: FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

Message 38 of 55
(3,529 Views)

Many thanks jbyrns for a workaround to this very annoying problem... Just in time to show off for Father's Day!


@jbyrns wrote:

I have a solution.  Last night I created a sub account, set that sub account to have Fios TV access, and it worked.  My Kindle Fire now works again using that sub account.

 


 

Lets_Go_Mets
Copper Contributor
Copper Contributor
Posts: 20
Registered: ‎03-06-2011

Re: FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

Message 39 of 55
(3,498 Views)

Thanks jbyms. That works.

 

Still waiting for the fix but this will do for now.

sewers
Contributor
Contributor
Posts: 4
Registered: ‎06-12-2016

Re: FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

Message 40 of 55
(3,496 Views)

thank you jbyrns!!!!

i used sub account and was able to log in.

why couldnt verizon figure this out?????

after days and days, numerous unanswered emails and hours on phone with verizon "techs" i got absolutely NOWHERE!

glad my cable, cell phone, internet and landline contracts are going to expire soon. need to find better service providers.

thanks again jbyrns but i SHOULD have been thanking a verizon employee instead.

 

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