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I've been using the FiOS Mobile app for Android for months with no issue on my Samsung Galaxy Note Pro 12.2
Just a few days ago, I started to get a sign in error S2-99 Invalid User ID and/or Password
I can still login to my FiOS account on verizon.net and my email account so I know that's not the issue.
Is anyone else experiencing this issue? I've searched and can't find any info.
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I just started getting the same error logging in on my Motorola Droid Turbo. I uninstalled and reinstalled and I can still log into the My FiOS app and online at the website. Very frustrating. Can't watch anything on the go.
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I am also getting this error message... I tried the app on two different devices and received the same message... Has Verizon acknowledged the issue?
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Im gettig teh same problem. I cant sign in and get an error s2-99
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same thing here fios mobile says incoorect password error code s2-99. pw is correct. tech on phone for 1/2 hour then tells me that they are working on android issues
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fios mobile does work on my ipad so maybe the android issue is correct
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when i try a random/bogus pw i get error code s2-1011
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I used app to report issue as well as sent to @verizonsupport
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Heard from support.
They are escalating to mobile app support as it is a different group.
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