Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

Fios remote going haywire

Reply
Mkipnis
Contributor
Contributor
Posts: 1
Registered: ‎01-21-2018

Fios remote going haywire

Message 1 of 2
(691 Views)

My remote Or settop box have been working fine. All of a sudden if I press any key on my remote it the settop box detects it has I am holding down the button and goes crazy. For example if I hit channel up. The settop box just keep on changing channels even if the remote is not pointing at the box.  I’ve rebooted the box and changed batteries to no luck

1 REPLY 1
jonjones
Platinum Contributor III
Platinum Contributor III
Posts: 5,320
Registered: ‎10-18-2016

Re: Fios remote going haywire

Message 2 of 2
(661 Views)

@Mkipnis wrote:

My remote Or settop box have been working fine. All of a sudden if I press any key on my remote it the settop box detects it has I am holding down the button and goes crazy. For example if I hit channel up. The settop box just keep on changing channels even if the remote is not pointing at the box.  I’ve rebooted the box and changed batteries to no luck


Just an idea. First go into a Fios store and swap out the control box.

if that still doesn’t fix the problem. Replace the set top box.

Hey sometimes things go haywire 😀

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title