08-16-2010 01:12 PM
I generally like FIOS, but I'm really getting sick of my SD boxes going into standby mode, displaying the FIOS Logo and the words "Press Menu Button to Watch TV". It happens at random, sometimes to both boxes, sometimes to only one. But it makes FIOS completely unreliable with my TiVos, since until I notice they are in this state any recording the Tivos make will be of an hour of screensaver. Even worse, sometimes I am away from home and try to use my Slingbox, only to see the dreaded "Press Menu Button To Watch TV". I CAN'T PRESS THE FIOS MENU BUTTON THROUGH MY SLINGBOX!!
If the boxes are occasionally rebooting or whatever, fine. Stuff happens - programming TV boxes is hard (I guess). But please - just go back into normal TV mode like every other cable box in the universe. From what I understand, this screensaver mode is a new thing that was put into the firmware a year or so ago. Who actually likes this? It's horrible. At the very least, please put an option on the box for restarts to go directly into TV mode with no screensaver. Is that too much to ask?
Why FIOS? Why are you so obsessed with making me dig your remote out of the drawer to press the MENU button?
08-16-2010 01:23 PM
Actually ... this is the state the box also goes into when it's powered off.
Sounds like maybe the Tivo is trying to power on an already powered on device (and in the process turning it off). You don't need to press the "FiOS" button to "fix" this, you just need to press the "Power" button.
I've not had it go into that mode when the box was in regular operation. Just when it's powered off.
08-16-2010 02:02 PM
I'm fairly sure it's not power cycling the STB. I used to get it much worse when I had non-existent HD channels in my SD line-up, because if the TiVo would mistakenly switch to an HD channel, after a few minutes the box would go into screensaver mode.
To me this is a fundamental problem with the STB. If I have a thunderstorm and my STB reboots, why should all of my TiVo recordings be toast until I go home and press the MENU button?
08-17-2010 06:00 AM
Screen saver mode is when the STB gets turned off. While the words "press menu to watch fios tv" is a recent add, its not a new mode. Prior to it saying "press menu" it would be just a blank screen. That really is all that has changed since fios tv came out.
The reason for this is that in the past, when the STB was turned off, it would just go blank. And many people thought they turned everything off, when in fact they only turned off the STB and their TV was still on. This caused a problem as when Verizon would do an update in the middle of the night and the box was rebooting, it would turn on and people would hear voices in their homes. It scared many Elderly customers so bad that Verizon, opted to place a "screen saver" on standby mode to let people know that the box was off but the tv was still on. And thats all this is. It is telling you that the STB is off.
Now you can turn the screen saver off in the menu. But then instead of an hour recording of the screen saver, you would get an hour of a blank black screen instead.
08-17-2010 06:44 AM
08-17-2010 06:46 AM
08-17-2010 01:56 PM
OK, I give up. I found a couple of Tivo refurbs for $200 each. Soon I will be free of FIOS STB oddities for the low low price of $400. And with the $2 in rental savings from cablecards vs. STBs, I'll break even in about 8 years. But the reduced aggravation will be worth it.
I have a friend with SageTV who is about to quit FIOS over this though. He can't throw money at the problem to make it go away like I can.
01-02-2011 03:49 PM
Actually, you CAN press "Menu" and "Power" from a SlingBox if it's set up correctly. I use the Motorola QIP2500 remote code on my SlingBox SOLO and have no problems.
There are three ways to turn the set top box back on.
[M] - Menu
[X] - Exit (in case you hit menu too many times)
[Ctrl]+[Shift]+[P] - power on/off
Connect > Remote Keys > Menu
Connect > Remote Keys > General > Power on/off
Mouse (on-screen remote):
Toggle the virtual remote on
Click the appropriate key (the virtual remote on SlingPlayer 2.0 even looks like the FiOS remote if you pick the right remote code in the setup settings)
And if you have the mobile version, you can find the menus for all the remote keys on the various app menus, though the location may vary.
01-02-2011 04:05 PM - edited 01-02-2011 04:16 PM
It's a Tivo problem, Here are some tivo folks talking about it The tivo thing has been around a while, and the accepted solutions are as follows
Solution1: Tivo users have reported that this problem is resolved by Changing from Serial to IR cable.
Solution2: TiVO users have not deselected the High Definition channels from their TiVO channel list AND have TiVO suggestions turned on.
TiVO Users are to try the following.
1. Tivo Central
Messages & Settings
...Page down and deselect each HD channel
2. Messages & Settings
Tivo Suggestions...change to No
01-03-2011 07:08 AM
No, can't be a TiVO problem. I have the same thing and never used TiVO before. It's just how these set top boxes work. It happens on all our set top boxes.
I've had recordings (we use a DVD-VCR since we don't have DVR) that get ruined because the box reboots during the night. The best fix I've found is put the box on a UPS (it reduces the number of reboots due to wierd power phenomina) and now I always program the "reminder" feature which seems to power the STB back on when when the program is starting so it comes back up if they push out a software update (which has happened before).
Also, if you ever call the automated phone support thing, it tries to fix problems by rebooting EVERYTHING without asking. Then when they come back up, they're powered off.
It's how the boxes work, just deal with it. I've never seen a cable box work any differently even when we had Comcast.