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Fios TV app on Amazon FireStick w TV One - Errors

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Coop1
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎05-03-2017

Fios TV app on Amazon FireStick w TV One - Errors

Message 1 of 3
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can anyone supply info on these error codes please:

 

9-6-55-102-104

9-6-55-653-007

 

the app 'works' but periodically craps out with these codes

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clem53
MVP MVP
MVP
Posts: 1,926
Registered: ‎12-06-2010

Re: Fios TV app on Amazon FireStick w TV One - Errors

Message 3 of 3
(377 Views)

@Coop1 wrote:

can anyone supply info on these error codes please:

 

9-6-55-102-104

9-6-55-653-007

 

the app 'works' but periodically craps out with these codes


After some digging, what I found is the first error is a login issue. You might want to get in touch with billing and get them to re-authorize your account. The second error is a playback error that was resolved, but is apparently back and is being investigated again.

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clem53
MVP MVP
MVP
Posts: 1,926
Registered: ‎12-06-2010

Re: Fios TV app on Amazon FireStick w TV One - Errors

Message 2 of 3
(476 Views)

@Coop1 wrote:

can anyone supply info on these error codes please:

 

9-6-55-102-104

9-6-55-653-007

 

the app 'works' but periodically craps out with these codes


I'll see what I can dig up.

clem53
MVP MVP
MVP
Posts: 1,926
Registered: ‎12-06-2010

Re: Fios TV app on Amazon FireStick w TV One - Errors

Message 3 of 3
(378 Views)

@Coop1 wrote:

can anyone supply info on these error codes please:

 

9-6-55-102-104

9-6-55-653-007

 

the app 'works' but periodically craps out with these codes


After some digging, what I found is the first error is a login issue. You might want to get in touch with billing and get them to re-authorize your account. The second error is a playback error that was resolved, but is apparently back and is being investigated again.

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