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Fios Tv can no longer be called "STUNNING" after img 1.60 update!

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BelTelMel
Nickel Contributor
Nickel Contributor
Posts: 26
Registered: ‎09-28-2008

Fios Tv can no longer be called "STUNNING" after img 1.60 update!

Message 1 of 37
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SD picture quality is now very, very soft (almost out of focus). All video settings on both my HD-DVRs and both televisions have been verified and set correctly. This new "update" that Verizon has sent has now taken the "WOW" factor out of Fios. This is also the experience of other subscribers as evidenced by their posts on other forums such as "dslreports.com". I am still within my 90 trial period and am seriously considering cancelling my service. Had this issue been existent at time of installation I would have told the technicians to take it all back out. My DirecTv picture quality was noticeably better. I realize this is primarily an SD PQ issue but there are quite a few Fios channels I watch that are not available in HD. I'm sure if "PC Magazine" (referenced in all Fios ads) were to have seen this, they would never have called it "STUNNING".

36 REPLIES 36
ChaplainPC
Contributor
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Posts: 1
Registered: ‎10-17-2008

Re: Fios Tv can no longer be called "STUNNING" after img 1.60 update!

Message 2 of 37
(12,078 Views)
I agree with this assessment. Whatever they did, they need to undo it! 
GodwinTurk
Copper Contributor
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Posts: 13
Registered: ‎09-25-2008

Re: Fios Tv can no longer be called "STUNNING" after img 1.60 update!

Message 3 of 37
(12,070 Views)
Personally, I have not noticed any change in my SD picture. I am on Long Island and rec'd the upgrade 10/9.
Techman28
Gold Contributor IV
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Posts: 1,340
Registered: ‎10-13-2008

Re: Fios Tv can no longer be called "STUNNING" after img 1.60 update!

Message 4 of 37
(12,051 Views)

BelTelMel

 

My suggestion would be to call in to have that issue corrected.   1-888-553-1555

matcarl
Gold Contributor V
Gold Contributor V
Posts: 1,426
Registered: ‎08-05-2008

Re: Fios Tv can no longer be called "STUNNING" after img 1.60 update!

Message 5 of 37
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Verizon knows of the issue and are working on a fix. The newer model DVR's (7xxx series) are not affected
Message Edited by matcarl on 10-17-2008 02:02 PM
royceguy
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Posts: 2
Registered: ‎10-18-2008

Re: Fios Tv can no longer be called "STUNNING" after img 1.60 update!

Message 6 of 37
(11,910 Views)

No problems here after the update, but I have a newer DVR.

 

Only issue was getting a 1/2 second sound/video sync problem  watching "The Matrix" on one of the HBO HD channels the other night....which was a little freaky. 

rkkeller
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Posts: 7
Registered: ‎10-20-2008

Re: Fios Tv can no longer be called "STUNNING" after img 1.60 update!

Message 7 of 37
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I agree my SD is really bad now.  First I thought something happened to my TV.

 

Some channels like my locals are almost unwatchable, very soft and blurry. 

Yaco
Copper Contributor
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Posts: 19
Registered: ‎08-28-2008

Re: Fios Tv can no longer be called "STUNNING" after img 1.60 update!

Message 8 of 37
(11,559 Views)

Agreed!! All Sd channels are blurrier than with the last upgrade which I thought was blurry too. It is worse ! Checked with 2 HD TV's.

 Fix it please

LeeMan Mad

 

TimSykes
Gold Contributor III
Gold Contributor III
Posts: 1,059
Registered: ‎10-21-2008

Re: Fios Tv can no longer be called "STUNNING" after img 1.60 update!

Message 9 of 37
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I have the new 7xxx boxes, and I would say the SD stuff looks bad on it. I just moved from time Warner last week, and fios sd looks bad. {edited for courtesy} my gf even says it looks bad, and she can never tell the difference, nor cares about HD.
Message Edited by CharlotteS on 10-22-2008 09:50 AM
KenAF
Silver Contributor IV
Silver Contributor IV
Posts: 585
Registered: ‎10-22-2008

Re: Fios Tv can no longer be called "STUNNING" after img 1.60 update!

Message 10 of 37
(11,430 Views)

The video drivers for Motorola boxes are available with different output and quality parameters. The top quality setting requires more memory and memory bandwidth. The lower quality settings make more memory and more memory bandwidth available for the software, but at the expense of picture quality. It has something to do with compression of decoded video data within the CPU; the highest quality setting might use 24-bit color whereas the lower quality setting might be "effective" 18-bit or 20-bit color after compression.

It sounds like Verizon adjusted those driver parameters to provide more memory and memory bandwidth (and therefore performance) for IMG 1.6, at the expense of picture quality on the 6000 models. If the 7000 is not affected, then that would suggest to me that the 7000 has more memory, i.e. enough memory to support IMG 1.6 with the higher quality output mode.

 

I do know that FiOS picture quality from the TivoHD is now significantly better than the 6416 DVR, whereas the differences pre-1.6 were much more subtle.

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