11-10-2008 11:23 AM
Feel free to discuss the issues, but please stick to the support topic and avoid personal comments. Thanks. 🙂
11-10-2008 11:30 AM
Ask for Credit or go back. That is what I am planning to do when my 2 yr agreement is done with. I figure if they cannot fix it ALL by Feb. I'll go back to Cablevision.
11-26-2008 09:09 AM
11-26-2008 09:22 AM
I Just spoke with Verizon fios tech, they haven't even heard of this update. They just reset my boxes and escalated the ticket. What's going on here?
Yeah phone support for fios is not the best, they official fios guys here are good with updating info on the forums here. Everything you need to know is posted in this thread.
12-29-2008 12:14 AM - edited 12-29-2008 12:15 AM
I just had FiOS TV and inet installed today and the first thing my wife and I noticed was how blurry the SD channels look. Text on these channels is almost illegible. When is this IMG 1.6.1 supposed to be released? I'm seriously considering going back to Comcast because the pic quality is so poor.
12-29-2008 06:43 PM
It's not just the phone guys ( who pretty much are useless, I just tell them basically what to do) it's also the truck guys too. Those guys are very nice and they know their technical stuff, but they also have NO CLUE about the problems facing Fios right now, especially the SD PQ issue.
It's so bad that they even complain about the communication problems Verizon has, and woudl you believe that this is a communications company? It's sad really, with such a great service they have these terrrible issues that keep dragging the service down.
12-30-2008 05:36 AM