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Fios TV One boxes compatible with Verizon G1100 Router?

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petmic10
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎05-16-2010

Fios TV One boxes compatible with Verizon G1100 Router?

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I'm a current Verizon Fios Triple Play subscriber for the last 10 years. I would like to upgrade to Fios One(4K) boxes only. I spoke to a customer service rep who advised me I need the newest Verizon Router(G3100) to work with the new boxes for $15 a month rental charge.  Something didn't sound right. Based on my research it seems the G1100 that I have does work.

 

I have these two boxes currently connected via coax.

1) QIP7232-P2

2) QIP7100

 

I want to replace them with new Fios One(4K) boxes without changing my plan.

 

I just want to confirm if my current Verizon router(G1100) is compatible with the new boxes?

 

Thanks in advance.

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clem53
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Posts: 2,049
Registered: ‎12-06-2010

Re: Fios TV One boxes compatible with Verizon G1100 Router?

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(2,715 Views)

@petmic10 wrote:

I'm a current Verizon Fios Triple Play subscriber for the last 10 years. I would like to upgrade to Fios One(4K) boxes only. I spoke to a customer service rep who advised me I need the newest Verizon Router(G3100) to work with the new boxes for $15 a month rental charge.  Something didn't sound right. Based on my research it seems the G1100 that I have does work.

 

I have these two boxes currently connected via coax.

1) QIP7232-P2

2) QIP7100

 

I want to replace them with new Fios One(4K) boxes without changing my plan.

 

I just want to confirm if my current Verizon router(G1100) is compatible with the new boxes?

 

Thanks in advance.


Yes the G1100 router IS compatible with the Fios One boxes. They push the 3100 because it IS faster and has better wifi reach than the 1100, but if it is working for you, might as well use it.

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clem53
Platinum Contributor I Platinum Contributor I
Platinum Contributor I
Posts: 2,049
Registered: ‎12-06-2010

Re: Fios TV One boxes compatible with Verizon G1100 Router?

Message 2 of 4
(2,716 Views)

@petmic10 wrote:

I'm a current Verizon Fios Triple Play subscriber for the last 10 years. I would like to upgrade to Fios One(4K) boxes only. I spoke to a customer service rep who advised me I need the newest Verizon Router(G3100) to work with the new boxes for $15 a month rental charge.  Something didn't sound right. Based on my research it seems the G1100 that I have does work.

 

I have these two boxes currently connected via coax.

1) QIP7232-P2

2) QIP7100

 

I want to replace them with new Fios One(4K) boxes without changing my plan.

 

I just want to confirm if my current Verizon router(G1100) is compatible with the new boxes?

 

Thanks in advance.


Yes the G1100 router IS compatible with the Fios One boxes. They push the 3100 because it IS faster and has better wifi reach than the 1100, but if it is working for you, might as well use it.

whsbuss
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Posts: 4
Registered: ‎10-02-2011

Re: Fios TV One boxes compatible with Verizon G1100 Router?

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How do you force them to not sell the router.... I chatted with them and they said they cannot upgrade without the new router

 

petmic10
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎05-16-2010

Re: Fios TV One boxes compatible with Verizon G1100 Router?

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I was stern with the service rep. I didn't even give them a chance to push the new router. I told them I know it's compatible. Verizon's own website states it is. In my situation the new cable boxes were a direct swap connected with coaxial cables. Easy swap, screw in the coaxial cables, hdmi to tv, plug the box for power and follow the on screen prompts. 

 

I did pay the $50 upgrade fee though. 

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