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FiosTV Central and HD-DVR Issue

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blueorder
Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎10-27-2008

FiosTV Central and HD-DVR Issue

Message 1 of 6
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I can see the HD-DVR in FiosTV Central online but when the site tries to update the information it times out. When I check on the DVR itself, it shows that Listener 1 is working.

 

Any suggestions?

 

Thanks

5 REPLIES 5
TheSanchez
Silver Contributor I
Silver Contributor I
Posts: 218
Registered: ‎11-01-2008

Re: FiosTV Central and HD-DVR Issue

Message 2 of 6
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menu => help => self diagnostic.  Is the DNS Query failing?

TheSanchez
Verizon Telecom
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Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

blueorder
Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎10-27-2008

Re: FiosTV Central and HD-DVR Issue

Message 3 of 6
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Last time I checked it, it was. It was the only failure.

 

Edit: jsut wanted to add that all the other features (PPV, VOD, etc...) work...

Message Edited by blueorder on 12-10-2008 02:39 PM
blueorder
Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎10-27-2008

Re: FiosTV Central and HD-DVR Issue

Message 4 of 6
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Hate to be the "bump" guy but you asked if DNS was failing and it is. Do you know how I would be able to resolve this?

 

 Thanks,

TheSanchez
Silver Contributor I
Silver Contributor I
Posts: 218
Registered: ‎11-01-2008

Re: FiosTV Central and HD-DVR Issue

Message 5 of 6
(5,432 Views)

I completely lost track of this one.  Sorry Blue.  Please PM me your personal info I am going to look into it for you. 

 

TS

TheSanchez
Verizon Telecom
Verizon Content Management Center




Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

lsm127
Contributor
Contributor
Posts: 1
Registered: ‎01-01-2009

Re: FiosTV Central and HD-DVR Issue

Message 6 of 6
(5,212 Views)
I have the same issue and when I run diags I get the DNS fail message. How do you get ths resolved??
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