FiosTV Central and HD-DVR Issue

blueorder · ‎10-27-2008

I can see the HD-DVR in FiosTV Central online but when the site tries to update the information it times out. When I check on the DVR itself, it shows that Listener 1 is working.

Any suggestions?

Thanks

TheSanchez · ‎11-01-2008

menu => help => self diagnostic. Is the DNS Query failing?

TheSanchez
Verizon Telecom
Verizon Content Management Center

Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

blueorder · ‎10-27-2008

Last time I checked it, it was. It was the only failure.

Edit: jsut wanted to add that all the other features (PPV, VOD, etc...) work...

Message Edited by blueorder on 12-10-2008 02:39 PM

blueorder · ‎10-27-2008

Hate to be the "bump" guy but you asked if DNS was failing and it is. Do you know how I would be able to resolve this?

Thanks,

TheSanchez · ‎11-01-2008

I completely lost track of this one. Sorry Blue. Please PM me your personal info I am going to look into it for you.

TS

TheSanchez
Verizon Telecom
Verizon Content Management Center

Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.