Frontier Communication and Television Signal
Humble
Enthusiast - Level 3

Does anyone know if the current FIO television signal will be transported by Frontier using the existing technology when they take over the Verizon accounts in the northwest?  I know they are buying the assets but the head-end is not going to be sold so ..............?  My secondary concern is signal quality as I have been thrilled with the quality of my signal using my new TIVO HD!!

I have 18 months left on my contract and I am aware they are waiving the cancellation fee, presumably to their advantage so they don't get sued for non-performance under an existing contract.

0 Likes
1 Solution

Correct answers
Re: Frontier Communication and Television Signal
VZ_Frank
Contributor - Level 2

Hello Humble,

As far as your service goes it will be a seamless transition for the customers.  Your signal quality will not change, the only difference will be that your bill will say Frontier instead of Verizon.

View solution in original post

Re: Frontier Communication and Television Signal
VZ_Frank
Contributor - Level 2

Hello Humble,

As far as your service goes it will be a seamless transition for the customers.  Your signal quality will not change, the only difference will be that your bill will say Frontier instead of Verizon.

Re: Frontier Communication and Television Signal
ShuttleDIK
Newbie

huhuhuh the scariest words in Tech:

Seamless Transition!!

gl

0 Likes
Re: Frontier Communication and Television Signal
tsauter1
Specialist - Level 1

Here is an email I got from Frontier:

Thank you very much for your inquiry and I apologize for responding to you so later.  Regarding the FiOS services in the Portland area, we are very excited about the opportunity of providing service to you and look forward to the transition in the second quarter of 2010.

Our plans are to replicate the programming that you are receiving today, including the local broadcast signals and the Comcast regional sports network. Our teams are busily securing the content rights for the programming as we speak. We will be acquiring all of the systems and employees serving your area and expect the change in ownership to be seamless to customers.

The FiOS technology is good and we have no plans to change the systems or lines coming into your home nor to compress the signals. Cable companies must compress their HD stations because they have limited bandwidth. With the fiber to the home technology, there is ample bandwidth available and we would not alter the delivery system that you are using today.

We will be delighted to have you as a FiOS customer! Please feel free to contact us should you have additional questions in the future. We will provide you with information about all of our products and services as we get closer to the time when Frontier will become your provider so that you will know all of the choices that are available to you. We do intend to honor existing customer contracts and will not be increasing customer rates. Thank you again for contacting us.

0 Likes