Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

GUIDE IN 4:3 ON HD BOX?

Reply
BorderDog
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎10-26-2008

GUIDE IN 4:3 ON HD BOX?

Message 1 of 18
(8,211 Views)

Is it just me, or is it not possible to set the guide to HD 16:9 even on an HD receiver connected to an HDTV???

 

I have an HD Home Media DVR and an HD Receiver and I can't fgure out a way to change it.  Is there a way?  Who would design an HD box that only uses a 4:3 guide???????

17 REPLIES 17
matcarl
Gold Contributor V
Gold Contributor V
Posts: 1,426
Registered: ‎08-05-2008

Re: GUIDE IN 4:3 ON HD BOX?

Message 2 of 18
(8,212 Views)
You can't adjust it, that's the way it is.
BorderDog
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎10-26-2008

Re: GUIDE IN 4:3 ON HD BOX?

Message 3 of 18
(8,170 Views)

Are you certain?  I can't believe that!  Again, who would design an HD Receiver with a 4:3 guide???  {please keep your posts courteous} 

 

Is it something a software update can fix or will it require new hardware???

Message Edited by KaLin on 10-30-2008 07:35 PM
KenAF
Silver Contributor IV
Silver Contributor IV
Posts: 585
Registered: ‎10-22-2008

Re: GUIDE IN 4:3 ON HD BOX?

Message 4 of 18
(8,157 Views)

As noted in other threads, Motorola boxes cannot currently support both 4:3 and 16:9 guides.  Providers must choose one.  For backward compatibility, all cable companies currently use 4:3 guides.  Remember, some people have 4:3 HDTVs and others are using the HD DVRs on non-HDTVs.

 

Motorola is working to address this limitation, but from what I've heard, it sounds like only the newer boxes (either the 7216 or something newer) will have the memory to support both 4:3 and 16:9 guide options when that capability is made available next year.


Be aware that no other cable provider in the United States offers a 16:9 guide.  Demos have leaked out showing Tivo's next-generation 16:9 UI for their cable boxes, but even they use a 4:3 guide with the current interface.  DirecTV uses a 4:3 guide as well, though they are also working on a 16:9 version.  Dish Network is the only provider with a functional 16:9 guide available today.

 

When I say 16:9 guide, I'm referring to a guide that actually takes advantage of 16:9 to provide more information.  DirecTV uses a 4:3 guide with a 16:9 background, which is not a true 16:9 guide.

Message Edited by KenAF on 10-30-2008 07:34 PM
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.
armstrda
Nickel Contributor
Nickel Contributor
Posts: 34
Registered: ‎10-07-2008

Re: GUIDE IN 4:3 ON HD BOX?

Message 5 of 18
(8,095 Views)
I'm pretty sure that Dish Network has a true 16x9 guide that gives more horizontal data than the 4:3 version.
KenAF
Silver Contributor IV
Silver Contributor IV
Posts: 585
Registered: ‎10-22-2008

Re: GUIDE IN 4:3 ON HD BOX?

Message 6 of 18
(8,083 Views)
Yes, Dish Network has one.  And they are the only one.  But as alluded to above, others are working on it.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.
BorderDog
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎10-26-2008

Re: GUIDE IN 4:3 ON HD BOX?

Message 7 of 18
(8,073 Views)

Perhaps the DIRECTV guide was 4:3 on a 16:9 background, I can't say for sure.  In either case, it was a much better design: easier to read, easier to navigate, accurate information, MORE information.  When a show is in progress (i.e. almost always) on the Verizon receivers you can't even see the title of what is currently showing!  Most of the time I can't even find the year/cast on a movie!  You can't select a channel and see what is on that channel for the rest of the evening, you can't jump to a specific date/time on the guide... The list goes on and on.

 

It's actually quite sad because the internet/phone are excellent.  It looks like I will switch back to an internet/phone bundle before my 30-days are over and drop the TV.  The receivers/guide are truly inferior to other services and ruin the FIOS experience.

KenAF
Silver Contributor IV
Silver Contributor IV
Posts: 585
Registered: ‎10-22-2008

Re: GUIDE IN 4:3 ON HD BOX?

Message 8 of 18
(8,050 Views)

BorderDog wrote:

Perhaps the DIRECTV guide was 4:3 on a 16:9 background, I can't say for sure.  In either case, it was a much better design: easier to read, easier to navigate, accurate information, MORE information.  When a show is in progress (i.e. almost always) on the Verizon receivers you can't even see the title of what is currently showing!  Most of the time I can't even find the year/cast on a movie!  You can't select a channel and see what is on that channel for the rest of the evening, you can't jump to a specific date/time on the guide... The list goes on and on.

 

It's actually quite sad because the internet/phone are excellent.  It looks like I will switch back to an internet/phone bundle before my 30-days are over and drop the TV.  The receivers/guide are truly inferior to other services and ruin the FIOS experience.


If you aren't satisfied with the FiOS' Motorola DVR, you can always buy the TivoHD.  TiVo's program information is as good or better than DirecTV.  I've seen the TivoHD sell for as low as $199, which isn't far off the price of DirecTV's HDTV DVR.  TiVo now sells a 1TB version too, although it's still cheaper to buy the 160Gb model and replace the stock drive with a ~$140 1TB Western Digital WD10EVCS; instructions for that are available at the bottom of this post.

 

TiVo Recorded List

To Do List


1TB of storage!  144+ HD hours!
Message Edited by KenAF on 10-31-2008 04:55 PM
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.
BorderDog
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎10-26-2008

Re: GUIDE IN 4:3 ON HD BOX?

Message 9 of 18
(8,020 Views)

Now I know why Verizon is offering the DVR free for a year... 

 

Thanks for the info.  I had Tivo with DIRECTV until it became outdated and I couldn't get the new HD channels.  I loved it.  I'd love to have it again, but with buying the Tivo, $12.99/month to Tivo, plus paying for the cards from Verizon I think it would end up costing more than switching back to DIRECTV or DISH.  I can get the "new customer" deals with them now.  Also, don't you lose Video on Demand services with the Tivo?

 

Verizon reps have never honestly responded to any of my postings or any I've read on the same topics.  My question is do they even acknowledge there are serious issues with the guide?  Do they understand how many people are unhappy with it?  Are they even addressing ANY of the issues?  If so, which ones and WHEN will there be changes/improvements??? 

 

To me their silence says:  "It is what it is.  We don't care.  Like it or leave it."

CharlotteS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 129
Registered: ‎07-31-2008

Re: GUIDE IN 4:3 ON HD BOX?

Message 10 of 18
(8,003 Views)

BorderDog wrote:

 

Verizon reps have never honestly responded to any of my postings or any I've read on the same topics.  My question is do they even acknowledge there are serious issues with the guide?  Do they understand how many people are unhappy with it?  Are they even addressing ANY of the issues?  If so, which ones and WHEN will there be changes/improvements??? 

 

To me their silence says:  "It is what it is.  We don't care.  Like it or leave it."


 

Hi BorderDog,

 

This is a peer-to-peer forum, meant mostly for the exchange of ideas and tips between members. While there are a couple of tech support people who occasionally post here, this issue may not be within their realm of expertise. We have forwarded many of the forum suggestions and concerns to the appropriate parties for review. Verizon is listening and we value your feedback, even if we can't always respond directly.  

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title