Guide slow on VMS1100 when filtered by subscribed channels
kmw2012
Newbie

When I filter my guide by subscribed channels on my VMS1100, it takes a good 3 seconds for the guide to display once I press the guide button on the remote.  When I change the filter to all channels, the delay is only about half a second (much better).  Is there any way to filter the guide by subscribed channels without the delay?  Note: I have contacted Verizon Fios customer support on 3 different occasions and they had no idea what was causing the delay.  They sent me a new router, tried to reset my DRV, etc.  I finally figured out what was causing the delay on my own.  But now I would like a solution.

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Re: Guide slow on VMS1100 when filtered by subscribed channels
tns2
Community Leader
Community Leader

Not seen such obvious delays, but obviously applying filters is slower as the acual guide info is for all channels.

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Re: Guide slow on VMS1100 when filtered by subscribed channels
CRobGauth
Community Leader
Community Leader

I see the same issue you do.

For now, have to assume it is a bug that will get fixed in the future.

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Re: Guide slow on VMS1100 when filtered by subscribed channels
leo41
Newbie

Same problem here.  The guide is generally pretty slow, but adding this filter makes it unusable.  

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