Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

Having problems with channel surfing due to new update?

Posts: 3
Registered: ‎06-23-2015

Having problems with channel surfing due to new update?

Message 1 of 1

I couldn't change channel's using program guide or typing in the channel number.  So I reset my DVR & fixed all my channel surfing issues.  If this is the only problem you're having then reset you DVR or set-top box.


To do this: just hold in the power button until the display starts changing.  It could take longer than expected.  I think I held my power button in for close to 30 seconds.  But, like I said, it fixed my problems.


Example of problem: pressed guide, arrowed up or down to channel I wanted to watch & hit select (OK).  The problem is it didn't go to that channel; it stayed on the channel I was on.  Then I would try to type in the channel # which didn't work either.  I logged on & glanced through a few reviews & decided to just try & fix it myself which worked.  Good luck!  Smiley Very Happy

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title