hd dvr always reboots

[tampavol]

my hd dvr reboots when i change the channel, go to indemamd, and sometimes when i check the program guide. i still have img 1.5 since i am in Florida. What is the solution to this problem?

[Tireman]

Call in to the tech department make sure they have a record of the problem

[cc_la_vee]

I'm getting a similar problem on our hd dvr qip6416-2.  The set seems to overheat - or something.  It works ok for about 15-20 minutes and then it turns itself off and on and then off again.  If I try to turn it back on it runs for only about 5 minutes and then quits.

The really strange thing is that we just got a replacement DVR today and it does the exact same thing.  The power cord and the plug have both been changed.

Is there something going on with the software / firmware that would cause this?

Thanks! 

[Keyboards]

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@cc_la_vee wrote:

I'm getting a similar problem on our hd dvr qip6416-2.  The set seems to overheat - or something.  It works ok for about 15-20 minutes and then it turns itself off and on and then off again.  If I try to turn it back on it runs for only about 5 minutes and then quits.

The really strange thing is that we just got a replacement DVR today and it does the exact same thing.  The power cord and the plug have both been changed.

Is there something going on with the software / firmware that would cause this?

Thanks! 

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If you really think it is overheating, are you leaving enough space around the box?  Basically nothing on top of the box and a couple of inches on each side to allow proper cooling.  If you have then just ignore this suggestion