Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

Home DVR out of sync on STB

Nickel Contributor
Nickel Contributor
Posts: 31
Registered: ‎03-19-2009

Home DVR out of sync on STB

Message 1 of 2
We've had Fios for a few weeks and many shows recorded on our Home DVR when played on our STB has the voice and picture out of sync. Is this a standard problem or do we have some issue going on? We've done the whole reset thing and even had a technician change out our Home DVR but the problem presists.
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 77
Registered: ‎09-16-2008

Re: Home DVR out of sync on STB

Message 2 of 2

Hey Planofiosuser,


 The out of synch picture/audio using the Multi-room DVR is a known issue that is being addressed. There is already a existing thread on this:


That has alot of the resolutions that is in the update that is being rolled out to all stb's.  Hope this helps!

Verizon Telecom
Fiber Solutions Center

Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title