Home DVR out of sync on STB

planofiosuser · ‎03-19-2009

We've had Fios for a few weeks and many shows recorded on our Home DVR when played on our STB has the voice and picture out of sync. Is this a standard problem or do we have some issue going on? We've done the whole reset thing and even had a technician change out our Home DVR but the problem presists.

Jim785 · ‎09-16-2008

Hey Planofiosuser,

The out of synch picture/audio using the Multi-room DVR is a known issue that is being addressed. There is already a existing thread on this:

http://forums.verizon.com/vrzn/board/message?board.id=FiOS_TV&thread.id=7847&view=by_date_ascending&...

That has alot of the resolutions that is in the update that is being rolled out to all stb's. Hope this helps!

Jim
Verizon Telecom
Fiber Solutions Center

Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Home DVR out of sync on STB

Home DVR out of sync on STB

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