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Home DVR out of sync on STB

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planofiosuser
Nickel Contributor
Nickel Contributor
Posts: 31
Registered: ‎03-19-2009

Home DVR out of sync on STB

Message 1 of 2
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We've had Fios for a few weeks and many shows recorded on our Home DVR when played on our STB has the voice and picture out of sync. Is this a standard problem or do we have some issue going on? We've done the whole reset thing and even had a technician change out our Home DVR but the problem presists.
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Jim785
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 77
Registered: ‎09-16-2008

Re: Home DVR out of sync on STB

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(4,053 Views)

Hey Planofiosuser,

 

 The out of synch picture/audio using the Multi-room DVR is a known issue that is being addressed. There is already a existing thread on this:

http://forums.verizon.com/vrzn/board/message?board.id=FiOS_TV&thread.id=7847&view=by_date_ascending&...

 

That has alot of the resolutions that is in the update that is being rolled out to all stb's.  Hope this helps!

Jim
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