VOD channels picture is wavy and then i get an error message. How does one get help here???????????? I pay for this premium channel. What's with verizon. Gotta get out of this service fast.
have you tried the "contact us" link at the bottom of the page?
All numbers are posted on your bill for contacting Verizon.
Generally speaking you can dial 1-800-VERIZON
if you don't have time to wait on the phone, you can try www.gethuman.com they offer a free call ahead service.
Live chat is a great option, you find it at the bottom of the page under contact us. I like using that one when I need help.
I had the same issue and was able to solve it on my own with these steps.
On the STB with the issue press
MENU > CUSTOMER SUPPORT > In-Home Agent > Set-Top Box Auto Correction.
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