Just received the new IPC1100 STB and am having trouble connecting a Vizio soundbar to it. With the old QIP STB I had to go into the white screen and change the output to L-PCM and the soundbar worked. I'm not sure how to get to the white screen with the new STB. Any ideas?
Try this from the manual
Using the Diagnostics
To use the diagnostics:
1. Ensure that the IPC1100 is installed with the current version of software and that it is connected to an AC outlet.
There are two methods to Access User Setting to optimize the output settings:
a. See BUI Access section (Press and Hold ‘D’ Key on IR Remote for 10 seconds, then Release Key) and select User Setting from BUI Main Menu
b. The traditional method of configuring User Settings is also supported.
• Press power and immediately press select on the remote control twice to enable diagnostic mode. This traditional Method will Power Off the application and is not recommended if diagnostic information is needed for video or session status