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iPhone / DVR manager / Sign-in Failed

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JosterNL
Contributor
Contributor
Posts: 1
Registered: ‎12-08-2010

iPhone / DVR manager / Sign-in Failed

Message 1 of 2
(2,315 Views)

Hi all,

 

I've been trying to set up my iPhone (3G) app. I've entered the correct activation number and confirmation number.

But every time I enter the confirmation number, I get the error 'Sign-in Failed', Devise is not registered with the set top box.

 

Does anyone have an idea of what I'm doing wrong? The iPhone is connected to the same network as the set top box, I verified the IP addresses for both.

 

Thanks

1 REPLY 1
VZ_Kim
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 135
Registered: ‎01-23-2010

Re: iPhone / DVR manager / Sign-in Failed

Message 2 of 2
(2,233 Views)

JosterNL, you need to register your device on the Set Top Box(es) page. This site has more information on it for you: 

https://www36.verizon.com/fiostv/web/unprotected/RemoteDVRInfo.aspx

 

Regards,

 

Kim
Verizon Telecom
Fiber Solution Center


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