Choose your cart
Choose your cart
Hi all,
I've been trying to set up my iPhone (3G) app. I've entered the correct activation number and confirmation number.
But every time I enter the confirmation number, I get the error 'Sign-in Failed', Devise is not registered with the set top box.
Does anyone have an idea of what I'm doing wrong? The iPhone is connected to the same network as the set top box, I verified the IP addresses for both.
Thanks
JosterNL, you need to register your device on the Set Top Box(es) page. This site has more information on it for you:
https://www36.verizon.com/fiostv/web/unprotected/RemoteDVRInfo.aspx
Regards,
Kim
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.