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iPhone "FIOS remote" app update caused 'Invalid User Credential'
Its_Kevin
Enthusiast - Level 1
‎12-05-2012 05:22 PM

Hey there,

I recently updated my "FIOS remote" app on my iPhone and started getting 'Invalid User Credential' when checking my DVR in the app or the TV listings, also wasnt able to submit feedback.

TheAbout screen says I'm using "Verizon FIOS mobile remote version 3.1.56 build number 16"

I called Verizon support who helped me.

The fix:  Open a browser and go to www.verizon.com/fiostv/web and logon. 

Feedback in the app still doesn't work so I thought I'd post this here for others.  By the way, I think a 100 character limit is too small for feedback.

Kevin