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Logging in

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john129pats
Contributor
Contributor
Posts: 4
Registered: ‎03-16-2011

Logging in

Message 1 of 2
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Ever since I got Fios, I've had trouble logging into places. Whether it be email, a forum, or anything, it will either take several attempts, or it just won't do it. I've tried on both my PCs, and it's the worst on my Playstation 3. I can go on the browser, but I can't log into playstation network. Can anyone help? I've been trying to fix the playstation problem for months now.
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Mike_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 158
Registered: ‎01-04-2011

Re: Logging in

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Hello john129pats,

From what you posted it sounds as if you are connected to the network since you have browsing ability which limits your issue down to software.  Logging into a website is mostly a software access function and not a connection function.  This does not sound like a router issue as you would either not be able to log into a particular site at all or have full access however have you modified your router settings in any way?  You can put the router back to default settings by holding down the red reset button for 10 seconds with it powered on.  Also, are you having an issue wireless and if so have you tried wired for testing to rule out encryption issues?

Mike_VZ
Verizon Support


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