Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

Lost On Demand when I got Wi Fi

Reply
tmb24
Contributor
Contributor
Posts: 1
Registered: ‎03-11-2019

Lost On Demand when I got Wi Fi

Message 1 of 3
(828 Views)

I got WiFi on Saturday and somehow I lost On Demand... I say it onto the remote and also go to the channel in the guide and nothing appears. I also tried to access Netflix and my screen says I need to have WiFi for it - but I have WiFi... Any suggestions?

2 REPLIES 2
Edg1
Platinum Contributor I Platinum Contributor I
Platinum Contributor I
Posts: 1,976
Registered: ‎06-24-2018

Re: Lost On Demand when I got Wi Fi

Message 2 of 3
(786 Views)

When you say that you got “wifi”, what exactly are you referring to? Did you get a new router or a new FiOS service installed?

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,008
Registered: ‎11-04-2008

Re: Lost On Demand when I got Wi Fi

Message 3 of 3
(782 Views)

In addition to the above post can you tell us what hardware you have (both STB and any routers you might be using)?


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title