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@King1996 wrote:It’s affecting commercials too. Audio format is Mono and audio pass through is disabled
If there isn't a good reason to have your audio set to mono, try setting it to surround. You could also try setting the passthrough option to enable and see if that helps. Other than that, it sounds like the usual non-compliance issue with many broadcasters. Outside chance for a fault in the Fios box, but that's a longshot.
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Hi Clem,
I think this is a content-provider issue as I can duplicate what the OP is experiencing. The audio level on Disney Channel is lower than what is found on other channels.
I'm curious to see if other carriers are experiencing the same situation.
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@dexman wrote:Hi Clem,
I think this is a content-provider issue as I can duplicate what the OP is experiencing. The audio level on Disney Channel is lower than what is found on other channels.
I'm curious to see if other carriers are experiencing the same situation.
True, but he could get far better quality audio switching to surround from mono.
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Yes I switched to surround and changed audio pass through to enable and the audio is still low. It’s actually 4 channels now that’s having this problem. Disney Channel, FX, FXX, and Freeform. Aren’t they part of the same company
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True. They are all affiliated with Disney.
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Yea then it’s definitely a content provider issue
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I just got a replacement Fios tv one box from Verizon and it’s still the same issue. Those 4 channels are still low audio
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Verizon would need to check the feed from the Disney and compare it to what it is receiving from other content providers to determine if the cause is within the network or outside of it.
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Yea I’m still having this low audio problem with those 4 channels. FX, FXX, Disney Channel, and Freeform
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Anybody else having this problem ?