This only applies to the newer boxes ...best option is to call tech support and ask specifically what your video curcuit(s) read. This way you have the full story of what signal strength is actually reaching your box versus what the box says. Most of these boxes are 'refurbs" so your best signal strength would be assessed by the feed itself.
abhi_col wrote:
OOB Snr has nothing to do with your live TV signal. If you really want to check signal strength for live TV, follow this:
Press power, select, select (twice) on front of stb.
It will bring up a diagnostics screen.
Go to D03/D04 Inband status and press select.
Now on this screen look for - SNR and the DB number.
For hd channels anything greater than 34 but less than 40 is good.
For sd channels 30 - 40 is good.
If signal is not in this range, unplug power to stb, disconnect coax (rf in or fios tv in) from stb and walljack, wait 2-3 mins and connect all back. See if issue resolved.
If not resolved, unplug power again and find the splitter. On splitter, unscrew and re-screw one coax at a time. Plug power back to stb.
If still not fixed, take the non working stb to a working room and hook it up there. If it works then stb is perfectly fine and you need a field tech to come out. Call fios.
If stb does same thing in working location then its a stb issue. Try auto correct from in home agent. Call fios for a replacement. If you are in NJ, store will replace it.
Sorry but you are wrong. That applies to ALL QIP Moto stbs even an old QIP2500. Whatever readings your stb is showing is what you are getting at that very second.
@pkegney wrote:This only applies to the newer boxes ...best option is to call tech support and ask specifically what your video curcuit(s) read. This way you have the full story of what signal strength is actually reaching your box versus what the box says. Most of these boxes are 'refurbs" so your best signal strength would be assessed by the feed itself.
@abhi_col wrote:Sorry but you are wrong. That applies to ALL QIP Moto stbs even an old QIP2500. Whatever readings your stb is showing is what you are getting at that very second.@pkegney wrote:This only applies to the newer boxes ...best option is to call tech support and ask specifically what your video curcuit(s) read. This way you have the full story of what signal strength is actually reaching your box versus what the box says. Most of these boxes are 'refurbs" so your best signal strength would be assessed by the feed itself.
Ok i'll conceed ...Those Verizon tech the checked out my curcuit lied ...and don't know what they are talking about! They recieved two differing readings, one at the ONT and one at the STB
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