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MAX Go not logging in correctly

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LordMael
Contributor
Contributor
Posts: 1
Registered: ‎03-12-2013

MAX Go not logging in correctly

Message 1 of 3
(1,473 Views)

Hello,

 

I'm running firefox 19 as my browser of choice and when I try to log into Maxgo.com with my verizon credentials it loads an odd secondary page that says (after copy / paste into word) welcome! to continue, please enter your verizon username and password then click the sign in button.  This is only viewable after copying and pasting from the small login results box to a completely different program.  Using IE works fine but alas, I don't like using IE.

 

Help 😄

2 REPLIES 2
iluvtechnology
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎12-04-2012

Re: MAX Go not logging in correctly

Message 2 of 3
(1,442 Views)

A lot of newer browsers are set to reject 3rd party cookies. If you set your browser to always allow 3rd party cookies, that could do the trick. Be sure to restart your browser after making those changes and let us know if that works... Instructions from Mozilla: http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: MAX Go not logging in correctly

Message 3 of 3
(1,436 Views)

@iluvtechnology wrote:

A lot of newer browsers are set to reject 3rd party cookies. If you set your browser to always allow 3rd party cookies, that could do the trick. Be sure to restart your browser after making those changes and let us know if that works... Instructions from Mozilla: http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences



Actually, I use IE 10 and reject all third party cookies.  You have to allow first-pary cookies AND session cookies.

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