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Media Manager Design Issues

Khoros Partner
Khoros Partner
Posts: 2,739
Registered: ‎09-10-2008

Media Manager Design Issues

Message 12 of 12

This thread is for any Media Manager Design Issues encountered.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Posts: 2
Registered: ‎07-28-2009

Re: latest version of media manager - install interrupted

Message 3 of 12

Having the same problem.

Uninstalled QuickTime, no error codes, C:\Program Files\Common Files\InstallShield\Driver doesn't exist.


Installer just says interrupted cannot complete

Using Vista Ultamate

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 141
Registered: ‎07-16-2009

Re: latest version of media manager - install interrupted

Message 4 of 12

Ok, several different possibilites with installer issue.  Try this, Click on Start and Run.  Type the following:

regsvr32 C:\WINDOWS\system32\vbscript.dll


Then click OK. 




Brian K
Verizon Telecom
Fiber Solution Center

Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎07-28-2009

Re: latest version of media manager - install interrupted

Message 5 of 12

HI Brian


Ran that command as Admin....   then tried media manger install...  failed as it did previously




Nickel Contributor
Nickel Contributor
Posts: 37
Registered: ‎01-14-2009

Re: Media Manager Software Version 9.2 Upgrade Issues

Message 1 of 12

Good Afternoon,


The new Software require permission to run a script that is blocked by majority of the firewal I am pretty sure that the reason it is not opening up on your vista.


You should either try to shut the firewal off and then try to run it of keep an eye open for a pope up let you know that the following program is trying to run a script do you want to allow, it going to recommed blocking by default   most Customer will go with the recommendation..


Please see if this solves you  trouble


Good Luck

Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎07-21-2009

Re: Media Manager Software Version 9.2 Upgrade Issues

Message 2 of 12

After 10 plus hours with Verizon's Technical group and Microsoft's Technical group, I can now open Verizon's 9.2 software upgrade.


Microsoft's Technical Support Group resolved the issue. 


Microsoft un-installed a Roxio software program from my computer that conflicted with Verizon's Media Manager.   The Microsoft support group provided exceptional technical knowledge that Verizon's technical group could not provide. 




Posts: 2
Registered: ‎10-05-2008

Media Manager

Message 6 of 12

I installed and setup media manager on my PC today, scanned the folders I wanted available for photos and music. Then I sat in front of my home theater, the STB found my computer and the folders. The photos look really good on my Sony. Then I started a folder of music sorted by artist, and all was well and good.


The only thing that bothers me, when it is playing music with the MM, the tuner is still pushing a signal to the TV. I know I could probably just turn off the Sony, but I like to know what song is playing, as well as ET and time remaining. Is there a way to turn off the tuner on the STB when pulling audio files to my theater system through the STB?


Posts: 3
Registered: ‎07-11-2009

media manager

Message 8 of 12
when i play a movie from my pc on my big screen i cannot pause ,fast foward or rewind with my remote while using media manager does any one else have these problems
Bronze Contributor II
Bronze Contributor II
Posts: 183
Registered: ‎09-09-2008

Re: media manager

Message 9 of 12

EVERYBODY else has this problem, since it's not designed/programmed to allow you to do that.  You can only watch content from the beginning to the end.  Period.


Pretty lame design, but that's what it is (for now?)

Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎11-19-2008

Verizon media manager

Message 7 of 12

I have a folder of pictures that has them in numerical order and i would like them to stay that way.   When i copy the folder into media manager it puts them in a different order and I can't get them to go back in numerical order.  Is there a way to have them arranged in numerical order?

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