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I've tried to install the media manager several times. Everytime it starts up, a dialog box displays saying that the media manager has encountered a problem and needs to close. The dialog box allows me to send a report on the error. I've sent several reports over the last week and I've never received a response.
I've un-installed and re-installed the program several times.
Any ideas?
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I have the same problem. I was able to set it up initially and add a photo album with 460 jpgs. It showed up immediately on the DVR's Media Manager and I could view the jpgs on TV.
After I closed the program and restarted later, the program would show an error window stating it "encountered a problem and needed to close." As long as I didn't hit the OK button on the error window I could view the jpgs on my TV.
I'm running XP home premium.
I have a Vista 64-bit machine that has no problem handling Fios Media Manager.
But neither machine can handle my movie files -- timing out each time.
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Everytime I try to install Media Manager on my PC I keep getting errors. While Installing I get "TODO (Filename)" after I let the error report, the program completes the install. When I try to run it I get the following errors:
8/17/2009 12:11:52 PM Application Error Fault bucket 1415101203. Event ID 1001
8/17/2009 12:11:49 PM Application Error Faulting application convertdb.exe, version 9.2.72.0, faulting module msvcr71.dll, version 7.10.3052.4, fault address 0x0000302e. Event ID 1000
I have tried not loading any other programs on a clean boot, but it still will not load. I have not had this problem with prior version of the software. Should this be reported to support?
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My issue with the latest version of media manager isn't with the install. It seems to install just fine. My problem is that it won't start. I just get a little window in the middle of my screen that says, "Offline". Has anyone else had this problem? I'm running Vista X64 SP2. The previous version (several weeks old or older) worked just fine.
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I just installed Media Manager 9.2.72 on my Vista X64 SP2 system. It installed without error, but when I start the program it will not start. I get a small window in the middle of the screen the says "Offline" and that's it. The previous version worked just fine. Does anyone have any ideas on what is causing it or how to fix it?
Is it possible to download the previous version?
Thanks for your help!
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I think you have a bad installer package, go to search after unistalling, search out any file with verizon attached to the name, then go to regedit in the run command, find Hkeylocal machine software, scroll down to the verizon folder, right click and delete that folder. then reboot your machine and reinstall MM
Good Luck.