Movies Freezing
phillips1999
Enthusiast - Level 1

when I rent movies or watch recorded movies they both will "freeze" very often.  Most times they will start back up but periodically I have to restart.  I have reset my set top box and also rebooted my router.  It only happens on one of my set top boxes.

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Re: Movies Freezing
CRobGauth
Community Leader
Community Leader

Check the connections to that STB. COuld be low signal. Especially if you have the issue with recorded content as well.

What model STB do you have?

Re: Movies Freezing
phillips1999
Enthusiast - Level 1

I have a QIP7100 STB.  I checked the connections and all seems good.  I also looked at my signal strength and it was good as well.

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