Multi Room DVR...set top boxes stopped working
jbren2
Enthusiast - Level 2

I used both set top boxes today to watch something previously recorded on main DVR, now neither one is working.

As soon as I click 'play' it just gets stuck there and won't do anything. Can't go back, can't exit, must turn off the box and restart to get back to regular TV.

Of course with the strike going on, I can't get tech assistance by phone. HELP?

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Re: Multi Room DVR...set top boxes stopped working
Anthony_VZ
Master - Level 3

If this is happening on multiple remote boxes, the issue likely lies in the DVR box itself. Please unplug the power cord and plug back in. If issue persists, do the same procedure to the router. If its still not working, please send me a private message so we can send a command to your DVR box.

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