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Multiple DVR's, one empty

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FrankGC
Copper Contributor
Copper Contributor
Posts: 21
Registered: ‎10-10-2011

Multiple DVR's, one empty

Message 1 of 4
(1,926 Views)

Hi,

 I exchanged a STB for on that was not working well. The new STB (Motorola)  has unnamed DVR and unnamed DVR1. DVR has noithing in it. DVR1 has the recordings that I have saved. How do I remove unnamed DVR?

Thanks

Frank C

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FrankGC
Copper Contributor
Copper Contributor
Posts: 21
Registered: ‎10-10-2011

Re: Multiple DVR's, one empty

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I looked into the DVR configuration in more detail.
It apprears that since we have two STB's that can record we can choose which DVR to use on one which is called a Multiroom DVR.
The other one, is a HD DVR, it can only record on one of the two DVR's. Any STB/TV can play fron either DVR, so, I don't want to remove it.

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CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,008
Registered: ‎11-04-2008

Re: Multiple DVR's, one empty

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Where do you want to remove it from?

Account?

DVR list?

If I rememebr correctly, there is a DVR fix option under support menu or under DVR menu.


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hlppls
Silver Contributor I
Silver Contributor I
Posts: 395
Registered: ‎11-09-2013

Re: Multiple DVR's, one empty

Message 3 of 4
(1,821 Views)

How long has it been since you switched the dvr. Might take a couple weeks for it to process and taken off your account.

FrankGC
Copper Contributor
Copper Contributor
Posts: 21
Registered: ‎10-10-2011

Re: Multiple DVR's, one empty

Message 4 of 4
(1,809 Views)

I looked into the DVR configuration in more detail.
It apprears that since we have two STB's that can record we can choose which DVR to use on one which is called a Multiroom DVR.
The other one, is a HD DVR, it can only record on one of the two DVR's. Any STB/TV can play fron either DVR, so, I don't want to remove it.

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