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Netflix screen is black

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tera
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Posts: 1
Registered: ‎08-22-2018

Netflix screen is black

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When I go onto the netlfix channel (838) the screen goes straight to black. If I press the "previous" button on my remote then it begins playing a show. Once I hit exit on the show, the screen goes straight to black again. I have turned everything on and off. I have also tried all of the different ways to access netflix. My tv just began doing this out of nowhere

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