Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

No VOD shows error message

Nickel Contributor
Nickel Contributor
Posts: 37
Registered: ‎12-05-2008

No VOD shows error message

Message 1 of 4
Message VOD 11.. X06 or something to that effect, I can't also says try again later This happened at 12:30pm...An ideas why it won't work?
Posts: 1
Registered: ‎03-16-2009

"...Please try again later. [ VOD_11 : 0X6 ]"

Message 2 of 4

I've been getting this on all of my STB's (including the HD Media Box)...over the last several days.... it's extremely frustrating for my family...


Tried rebooting the box and verified same error from other boxes... oddly enough, this was right after watching Hot Rod on VOD... within 10 mins, received this error on 3 of the STBs:


"We are temporarily unable to process your request. Please try again later. [ VOD_11 : 0X6 ]" 


Need a response/solution.



Nickel Contributor
Nickel Contributor
Posts: 37
Registered: ‎12-05-2008

Re: "...Please try again later. [ VOD_11 : 0X6 ]"

Message 3 of 4
Seems it's a maintenance issue that happens typically between midnight and 6 am...My VOD started working the next morning...Not sure how often "routine maintenance" is but it's the first time since i got service early November, so I can live with that...Did your problem occur within those hours, and is it still going on regularly?
Bronze Contributor II
Bronze Contributor II
Posts: 159
Registered: ‎03-13-2009

Re: "...Please try again later. [ VOD_11 : 0X6 ]"

Message 4 of 4

I'd honestly try to power cycle my router, give it a few minutes then double check that the stb is online by going into its menu, settings, then look at system information.  Look for the network status and ip address.  Status should say online and the ip address should be


x's of course being numbers


If you said it was irritating your family I am thinking that this wasn't during a maintenance timeframe so I would try the above and check vod again.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title